CUSTOMER INFORMATION TEXT IN ACCORDANCE WITH THE PERSONAL DATA PROTECTION LAW
__THIS_WEB_SITE__ : dutural.com
In accordance with the Personal Data Protection Law (“KVKK”), your personal data; It may be processed by __THIS_WEB_SITESI__ as the data controller within the scope explained below. As the data controller, we present the following explanations to the information of our customers and third parties who use our website and/or mobile applications, in accordance with the disclosure obligation that our Company must fulfill within the scope of KVKK Article 10.
Our company reserves the right to edit the Information Text for Relevant Persons ("Information Text") at any time within the framework of changes that may be made within the scope of the current legal regulations in accordance with this Personal Data Protection Law.
1. DATA CONTROLLER
__THIS_WEB_SITESI__
Address: Contact
2. DEFINITIONS RELATED TO KVKK
KVKK: Personal Data Protection Law No. 6698
Explicit Consent: Consent regarding a specific issue, based on information and expressed with free will.
Anonymization: Making personal data impossible to associate with an identified or identifiable natural person in any way, even by matching it with other data,
Relevant Person: The real person whose personal data is processed,
Personal Data/s: Any information regarding an identified or identifiable natural person,
Processing of Personal Data: Obtaining, recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available personal data by fully or partially automatic or non-automatic means provided that it is part of any data recording system, Any operation performed on data such as classifying or preventing its use,
Board: Personal Data Protection Board,
Institution: Personal Data Protection Authority,
Data Processor: Real or legal person who processes personal data on behalf of the data controller, based on the authority given by the data controller,
Data Recording System: The recording system in which personal data is structured and processed according to certain criteria,
Data Controller: The natural or legal person who determines the purposes and means of processing personal data and is responsible for establishing and managing the data recording system,
Personal Data of Special Qualification: Data regarding individuals' race, ethnic origin, political thought, philosophical belief, religion, sect or other beliefs, appearance and attire, association, foundation or union membership, health, sexual life, criminal conviction and security measures, as well as biometric data and genetic data.
The number of pages viewed through cookies during users' visits to e-commerce sites, visit duration, site navigation habits, location, IP, time information…
3. LEGAL REGULATIONS ON WHICH THE COMPANY COLLECTS PERSONAL DATA
There are various legal regulations regarding the use of Personal Data of our customers. First of all, the main principles of the protection of Personal Data are regulated by KVKK. In addition, it is necessary to collect and use relevant data in order to fulfill our obligations in accordance with the Law on the Regulation of Electronic Commerce No. 6563, the Turkish Penal Code No. 5237, the Law on Consumer Protection No. 6502 and the Distance Contracts Regulation.
4. PURPOSES OF PROCESSING YOUR PERSONAL DATA
Personal Data provided by our customers and/or third parties ("Customer") who make transactions on __THIS_WEB_SITESI__ site and/or our mobile application may be recorded, stored, updated, disclosed to third parties, transferred, classified and processed by the Company in cases and limits permitted by the legislation.
You can find detailed information about the purposes of processing your Personal Data by our Company in the Personal Data Protection and Processing Policy at __THIS_WEB_SITESI__.
Your personal data is processed and used for the following purposes:
Providing/executing products and services and sales and after-sales support services,
Information security, execution and management of contract processes, identification of the person performing the transaction/transaction, ensuring the security of the Data Controller operations,
If you choose to become a member, carrying out your membership registration process, operating your member registration account,
Carrying out the necessary work by our business units to benefit you from the products and services offered by our company, and organizing special sales, campaigns and marketing activities for customers,
Customizing the products and services offered by our company according to customer tastes, usage habits and needs and recommending them to customers, tracking requests and complaints, carrying out activities aimed at user satisfaction,
Ensuring the legal and commercial security of our Company and the people who have business relations with our Company, determining and implementing our Company's commercial and business strategies
Creating statistical data and recording visitor information and providing feedback when our website is visited,
Taking customer orders and creating order forms, carrying out sales processes, carrying out storage and archive activities,
To prepare commercial books, invoices, bank checks and payrolls that must be prepared by the Company in accordance with legal regulations,
Carrying out logistics and cargo activities and carrying out the delivery process,
Conditions and updates of the contracts to be concluded with the customer within the framework of the Distance Contracts Regulation and the Law on Consumer Protection, and providing the necessary information,
In operational security process management regarding the company's e-commerce platform,
In the execution and follow-up of legal affairs, in providing information to authorized persons, public institutions and organizations,
Awareness of our customers who shop on the company website and/or mobile application and analysis of the customer environment, carrying out their activities and conducting survey studies,
For the purposes of KVKK m. Personal data will be processed within the processing conditions and purposes specified in Article 5.
5. METHOD AND LEGAL REASON FOR COLLECTING PERSONAL DATA
Your personal data is in your contact with our Company; It is collected and processed for the following legal reasons through the website, mobile application, call center, telephone, e-mail, social media, dealer and/or authorized service;
Providing products and services and after-sales support services and providing services, benefiting from our products and services without any problems, improving our product range with the information received, providing product diversity according to your liking, providing a personal marketing service about you by taking your information defined above, with the principle of "the best product" Based on the legal reason for the performance of the contract, for the purposes of providing services, analyzing your personal shopping habits through automatic systems,
Based on the legal reason that data processing is mandatory for the establishment, exercise or protection of a right in order to evaluate your requests and complaints,
If you give explicit consent, the campaign will be carried out by our relevant business units to increase customer satisfaction, to carry out customer relations processes and to carry out the commercial activities carried out by our Company, and to carry out the related business processes, to organize events and trainings and to determine the participants, to manage communication channels, measuring and improving brand perception, carrying out market research and survey processes, providing gifts with reference, customizing the products and services offered by the Company according to your likes, usage habits and needs, and in this context, advertising, promotions, campaigns and similar services on the communication channel you prefer to be communicated with. Explicit consent regarding the purposes of sending messages can be processed based on legal grounds.
KVKK
CUSTOMER INFORMATION TEXT IN ACCORDANCE WITH THE PERSONAL DATA PROTECTION LAW
__THIS_WEB_SITE__ : dutural.com
In accordance with the Personal Data Protection Law (“KVKK”), your personal data; It may be processed by __THIS_WEB_SITESI__ as the data controller within the scope explained below. As the data controller, we present the following explanations to the information of our customers and third parties who use our website and/or mobile applications, in accordance with the disclosure obligation that our Company must fulfill within the scope of KVKK Article 10.
Our company reserves the right to edit the Information Text for Relevant Persons ("Information Text") at any time within the framework of changes that may be made within the scope of the current legal regulations in accordance with this Personal Data Protection Law.
1. DATA CONTROLLER
__THIS_WEB_SITESI__
Address: Contact
2. DEFINITIONS RELATED TO KVKK
KVKK: Personal Data Protection Law No. 6698
Explicit Consent: Consent regarding a specific issue, based on information and expressed with free will.
Anonymization: Making personal data impossible to associate with an identified or identifiable natural person in any way, even by matching it with other data,
Relevant Person: The real person whose personal data is processed,
Personal Data/s: Any information regarding an identified or identifiable natural person,
Processing of Personal Data: Obtaining, recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available personal data by fully or partially automatic or non-automatic means provided that it is part of any data recording system, Any operation performed on data such as classifying or preventing its use,
Board: Personal Data Protection Board,
Institution: Personal Data Protection Authority,
Data Processor: Real or legal person who processes personal data on behalf of the data controller, based on the authority given by the data controller,
Data Recording System: The recording system in which personal data is structured and processed according to certain criteria,
Data Controller: The natural or legal person who determines the purposes and means of processing personal data and is responsible for establishing and managing the data recording system,
Personal Data of Special Qualification: Data regarding individuals' race, ethnic origin, political thought, philosophical belief, religion, sect or other beliefs, appearance and attire, association, foundation or union membership, health, sexual life, criminal conviction and security measures, as well as biometric data and genetic data.
The number of pages viewed through cookies during users' visits to e-commerce sites, visit duration, site navigation habits, location, IP, time information…
3. LEGAL REGULATIONS ON WHICH THE COMPANY COLLECTS PERSONAL DATA
There are various legal regulations regarding the use of Personal Data of our customers. First of all, the main principles of the protection of Personal Data are regulated by KVKK. In addition, it is necessary to collect and use relevant data in order to fulfill our obligations in accordance with the Law on the Regulation of Electronic Commerce No. 6563, the Turkish Penal Code No. 5237, the Law on Consumer Protection No. 6502 and the Distance Contracts Regulation.
4. PURPOSES OF PROCESSING YOUR PERSONAL DATA
Personal Data provided by our customers and/or third parties ("Customer") who make transactions on __THIS_WEB_SITESI__ site and/or our mobile application may be recorded, stored, updated, disclosed to third parties, transferred, classified and processed by the Company in cases and limits permitted by the legislation.
You can find detailed information about the purposes of processing your Personal Data by our Company in the Personal Data Protection and Processing Policy at __THIS_WEB_SITESI__.
Your personal data is processed and used for the following purposes:
Providing/executing products and services and sales and after-sales support services,
Information security, execution and management of contract processes, identification of the person performing the transaction/transaction, ensuring the security of the Data Controller operations,
If you choose to become a member, carrying out your membership registration process, operating your member registration account,
Carrying out the necessary work by our business units to benefit you from the products and services offered by our company, and organizing special sales, campaigns and marketing activities for customers,
Customizing the products and services offered by our company according to customer tastes, usage habits and needs and recommending them to customers, tracking requests and complaints, carrying out activities aimed at user satisfaction,
Ensuring the legal and commercial security of our Company and the people who have business relations with our Company, determining and implementing our Company's commercial and business strategies
Creating statistical data and recording visitor information and providing feedback when our website is visited,
Taking customer orders and creating order forms, carrying out sales processes, carrying out storage and archive activities,
To prepare commercial books, invoices, bank checks and payrolls that must be prepared by the Company in accordance with legal regulations,
Carrying out logistics and cargo activities and carrying out the delivery process,
Conditions and updates of the contracts to be concluded with the customer within the framework of the Distance Contracts Regulation and the Law on Consumer Protection, and providing the necessary information,
In operational security process management regarding the company's e-commerce platform,
In the execution and follow-up of legal affairs, in providing information to authorized persons, public institutions and organizations,
Awareness of our customers who shop on the company website and/or mobile application and analysis of the customer environment, carrying out their activities and conducting survey studies,
For the purposes of KVKK m. Personal data will be processed within the processing conditions and purposes specified in Article 5.
5. METHOD AND LEGAL REASON FOR COLLECTING PERSONAL DATA
Your personal data is in your contact with our Company; It is collected and processed for the following legal reasons through the website, mobile application, call center, telephone, e-mail, social media, dealer and/or authorized service;
Providing products and services and after-sales support services and providing services, benefiting from our products and services without any problems, improving our product range with the information received, providing product diversity according to your liking, providing a personal marketing service about you by taking your information defined above, with the principle of "the best product" Based on the legal reason for the performance of the contract, for the purposes of providing services, analyzing your personal shopping habits through automatic systems,
Based on the legal reason that data processing is mandatory for the establishment, exercise or protection of a right in order to evaluate your requests and complaints,
If you give explicit consent, the campaign will be carried out by our relevant business units to increase customer satisfaction, to carry out customer relations processes and to carry out the commercial activities carried out by our Company, and to carry out the related business processes, to organize events and trainings and to determine the participants, to manage communication channels, measuring and improving brand perception, carrying out market research and survey processes, providing gifts with reference, customizing the products and services offered by the Company according to your likes, usage habits and needs, and in this context, advertising, promotions, campaigns and similar services on the communication channel you prefer to be communicated with. Explicit consent regarding the purposes of sending messages can be processed based on legal grounds.